Crickhowell Group Practice is Piloting a GP and Nurse Triage System.
Our aim is to:
- Exercise prudent health care by directing the patient to the most appropriate health care provider
- Provide better access to patients
- Better use of time for our clinicians
- Ensure that there are adequate appointments for patients with chronic complex illnesses
Same Day Appointments
Patients can book appointments between 08:30 and 11:00 each morning. A same day appointment will be booked onto our new system with one of our clinicians.
Our trained receptionists will ask you questions concerning your health before booking your appointment. When a clinician becomes available, he or she will return your call to arrange the most appropriate care plan. This may be a telephone consult. It is important for patients to understand that our GP and nurse will be working together to ensure you are provided with the most urgent and appropriate care.
Patient Satisfaction Survey
We are conducting a patient satisfaction survey relating to the new triage system to encourage feedback to help us improve services to our patients. Participation is voluntary and can be completed anonymously.
A copy of the survey will be offered to you by the clinician at the end of your appointment. Simply complete and return to the reception desk for your views to be heard.